Bio

As far back as I can remember, I’ve been helping people used and understand technology.

In 1980, at the ripe old age of 13, I landed my first technical writing and UX testing position. It wasn’t a job I applied for, it didn’t have a title, and the job wasn’t optional.

My father, a CPA, bought the company’s first computer and proceeded to train his employees. The employees complained that my father’s instructions and forms didn’t make sense. And my dad thought – even a 13-year-old could understand the instructions. Thus, landing my first paid job in the technical field.

My initial job was to test the instructions and forms and conclude my father was right. By the end of the summer, I’d rewritten the forms, instructions, and trained the staff on how to use the computer. My first training manual stood the test of time until the computer and manual were technologically obsolete.

The rest of the experience story…

Content Marketing and Social Media

B2B Writing Success (AWAI)
Leading training and information site or B2B copywriters.
Experience: Blog posts about B2B writing, B2B business, and writing technology.

Walden Publishing
A division of International Living.
Experience: Blog posts and a how-to column for homesteading, self-sufficiency, and working online.

Wealthy Web Writer (AWAI)
Premier information and training for web writes
Experience: Blog articles

The Center for a Sustainable Today
Bringing Sustainability and Green Living to the World
Experience: Blog posts

Embroidery Pictures
Ecommerce – machine embroidery designs and crafting.
Experience: Website design, catalog copy, articles, microcopy, blog posts, social media

Content Marketing, UX Writing and Testing, Social Media

CJ’s Hearth and Home
E-commerce fireplace store
Experience: microcopy, catalog copy, emails, UX testing, blog posts, social media

Libera Inc.
Case Management Software Development
Experience: UX design and copy tester, microcopy writer, systems training, help desk, technical writing, and end-user documentation.

Training and Copywriting

Jamestown Community College
Continuing Education SUNY
Experience: Computer trainer, Microsoft Trainer, website training for small businesses. Wrote curriculum and study material for courses. Created, designed, wrote, and tested online course. Wrote catalog copy.

Cummins Engine
Innovative Engine Company
Experience: Microsoft Offices and Windows trainer. Wrote documentation and courses for employees.

Bush Industries
Top manufacturer ready-to-assemble furniture
Experience: Microsoft Offices and Windows trainer. Wrote documentation and courses for employees.

Chautauqua-Cattaraugus County Library System
Southern Tiers Largest Public Library System
Experience: Microsoft Offices and Windows trainer, wrote training classes, wrote PR releases for courses to the radio stations and newspaper.

Husqvarna Viking sewing
Leading manufacturer of home embroidery and sewing machine
Created and taught computer classes.
Wrote and taught technical manuals for Husqvarna software users.

In-print Writing and Editing

American Dexter Cattle Association (ADCA)
Exclusive Organization for Dexter Cattle Education
Experience: Created and edited an in-print magazine, wrote articles and created advertising copy.

Teaching and Writing

Bremerton Community College
Continuing Education Department
Experience: Taught High school completion course in English and ESL. Wrote curriculum, testing material, and work packets.

Valley Academy
K-12 Academic school
Experience: Taught 7th and 8th grade English. Wrote curriculum, testing material, and workbooks for students.